Tag: Interviews

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The Importance of Interviews in the Age of AI

AI has completely changed how people apply for jobs. With a few prompts, anyone can create a tailored resume or a neatly worded cover letter. Applications look cleaner but hiring managers are now swimming in documents that look polished but don’t actually reveal much about the person behind them. The real differentiator becomes you, and that’s why interviews have never been more important. 

 

AI Makes Applications Look Good, but Not Personal

Tools can help you with a starting point, tidy your formatting, improve your grammar, and help you brainstorm, but they can also erase your voice. It’s becoming more common for applications to read like they’ve been written by the same machine. What employers want is an understanding of your intent, your direction, and your genuine motivation. 

A short, honest explanation of why you want the role, along with well-rounded examples which demonstrate your capabilities will stand out more than a perfectly structured, yet generic pitch. 

 

The Risks of Over‑Relying on AI

AI becomes a problem when you let it think for you. You end up with: 

  • A CV and application that look interchangeable 
  • Repetition of buzzwords or certain phrases 
  • Applications for roles that don’t actually fit 
  • A lack of personal connection 
  • Small errors you didn’t notice because you trusted the tool too much 

Used properly, AI should be your starting point and not your final product. 

 

Soft Skills Are Becoming the Real Advantage

As AI also handles more screening and recruitment administration, human qualities are becoming more valuable. Things like adaptability, emotional intelligence, and clear communication simply can’t be automated.  

 

Why Interviews Matter More Than Ever

Because applications now look similar, the interview is where the real assessment begins. It’s where employers finally get to see your judgment, your personality, your energy, and how you think. It’s also where trust is built, and trust is ultimately what gets you hired. 

If AI has levelled the playing field on paper, then your performance in the interview becomes your superpower. Interview coaching can help you articulate your value proposition confidently, sound natural, share meaningful examples, and show up as the best version of yourself. For more information on how we can support and guide you through the interview process, contact us on 02 61037000, or by emailing hello@CBRrecruitment.com.au.

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Candidate

Why Short-Term Roles Can Be the Perfect Career Reset

The new year is all about fresh starts. For many, that could mean rethinking your career. Maybe you’re ready for a change, are feeling stagnant, or just want to try something different. But making a big change can feel risky, particularly if you’ve already put down roots in a particular speciality. So, what’s the smart way forward?

Temporary roles offer a way to explore, expand, and reach further without locking yourself into a long-term commitment. There are often opportunities in areas you wouldn’t have thought of  that offer new perspectives and experiences, without having to learn a whole new skillset. Here’s why temporary opportunities make sense:

 

Discover What Fits

If you’re feeling antsy but feel like you’ve already locked yourself into a career niche, short-term roles let you explore different environments and job types before making a big decision. It’s career exploration with less pressure.

 

Broaden Your Horizons

Who says you can’t teach an old dog new tricks? Temporary positions often require quick adaptation, which means you’ll be able to expand your knowledge quickly. This hands-on experience can boost your confidence and allow you to apply your wealth of experience and growth to new ideas and processes.

 

Expand Your Network

Every new role introduces you to fresh contacts who can open doors to future opportunities. Networking happens naturally when you step into new spaces. By connecting with new people with different interests, you can start to broaden your view of the job market, learn from others, and build on ideas.

 

Keep Moving Forward

While you plan your next big step, temporary work keeps you active, earning, and building experience. It’s progress without pause, allowing you to move forward without fear.

 

If your New Year’s resolution is to try something new or make a change, short-term opportunities could be the perfect starting point. By working with CBR Recruitment to secure future work, you can feel safe knowing you won’t be left in the deep end. Reach out to us at 02 6103 7000 or hello@cbrrecruitment.com.au to discuss how we can help.

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Candidate

Shifting Careers Without Starting Over: 5 Practical Steps

Shifting Careers Without Starting Over: 5 Practical Steps

Changing careers can feel overwhelming—especially if you’ve spent years building your expertise in one field. But a shift doesn’t have to mean starting from scratch. With the right approach, you can build on your existing skills and experience to move into a new role or industry.

1. Start by Mapping Your Transferable Skills

Before making any decisions, take stock of what you already bring to the table. Many skills — like stakeholder engagement, project management, communication, or analytical thinking are valuable across industries.

How to do this:

  • Review your past roles and list out your core responsibilities and achievements.
  • Identify which of those skills are relevant to the roles you’re interested in.
  • Use job ads or position descriptions to compare your experience with what’s commonly required.

2. Explore Without Committing

You don’t need to resign from your current job to explore new directions. In fact, testing the waters while still employed can help you make more informed decisions.

Ways to explore:

  • Take short online courses or attend industry webinars.
  • Volunteer for cross-functional projects at work.
  • Shadow a colleague or friend in a different field.
  • Attend meetups or networking events in your area of interest.
  • Consider a secondment.

3. Understand the Market

Before making a move, it’s important to understand what roles are in demand, what skills are valued, and what the typical pathways look like.

What to research:

  • Job boards and industry reports
  • LinkedIn profiles of people in your target roles
  • Salary benchmarks and qualification requirements

4. Clarify Your Motivations

Knowing why you want to change careers is just as important as knowing what you want to do next. Are you looking for more flexibility? A greater sense of purpose? Better pay? A new challenge?

Reflect on:

  • What energises you at work
  • What you want more (or less) of in your next role
  • Your long-term personal and professional goals

5. Talk to CBR Recruitment

If you’re unsure how your experience translates to a new industry or role, we can help. Our consultants work with you to:

  • Review your resume and identify transferable skills
  • Understand your career goals and motivations
  • Explore alternative roles or sectors that align with your strengths
  • Provide honest feedback and practical next steps

We take a personalised approach to career transitions, helping you build a bridge into your next opportunity rather than making a leap of faith. Whether you’re ready to apply or just starting to explore, we’re here to help you take the next step with confidence. Contact us on 02 6103 7000 or by emailing hello@CBRrecruitment.com.au

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Candidate

Understanding the Integrated Leadership System (ILS) – without the jargon!

Understanding the Integrated Leadership System (ILS) - without the jargon!

The Integrated Leadership System (ILS) is the framework used in the Australian Public Service (APS) to assess a candidate’s ability across five different areas. In short, the higher the level of the position, the greater the expectation in each of these areas. It’s important to know that the ILS is not only used for APS recruitment but also for promotions and performance discussions, so in each of those scenarios, you need to be able to demonstrate your competence against each aspect of the ILS at the appropriate classification.

Let’s break down what each aspect of the ILS actually means in simple terms:

1 – Supports Strategic Direction / Shapes Strategic Thinking
This capability is all about your ability to demonstrate how you align your work with the broader organisational goals, along with your ability to make informed decisions, anticipate future challenges, and guide others towards a shared vision and government priorities. For lower-level classifications, it’s important to think ahead, anticipate future challenges and opportunities, incorporate long-term strategic planning into decision-making, and solve problems creatively by applying innovative thinking to complex policy and operational issues. In higher level leadership focussed classifications, this can be expanded to understanding the broader context, where you might be required to interpret the government’s priorities and departmental objectives, contribute to national outcomes and public value, and drive innovation where you champion new approaches, encourage continuous improvement, foster a culture of learning and adaptability, and provide frank and fearless advice.

2 – Achieves Results
When we look at the need to achieve results, it’s really about delivering high-quality outcomes by being proactive, accountable, and focused on achieving the department’s and / or the government’s broader priorities. Regardless of your classification, as a public servant you need to be able to show that you deliver on commitments, maintain focus and drive, manage time and resources and take ownership where you accept responsibility for decisions and actions, following through to ensure the job is completed successfully. In leadership roles, this responsibility also covers the outcomes of your team or section, and it’s all about achieving tangible outcomes for the Australian public.

3 – Supports / Cultivates Productive Working Relationships
In any role, it’s important to be able to work collaboratively with others and foster a collaborative, inclusive, and respectful workplace that supports teamwork, stakeholder engagement, and shared success. You need to be able to demonstrate that you can build strong relationships, where you engage effectively with colleagues, stakeholders, and the community to achieve organisational goals, work collaboratively where you contribute to or lead team efforts, support colleagues, and value diverse perspectives. In leadership roles, there is generally some additional complexity that can involve managing conflict constructively, where you navigate disagreements and underperformance professionally, foster solutions that maintain positive working relationships, and demonstrate reliability, integrity, and a commitment to supporting others in a shared mission.

4 – Displays / Exemplifies Personal Drive and Integrity
This is a key requirement for public servants due to being accountable to the Australian public. It’s important to be highly ethical, and act with integrity, where is it expected that you uphold the APS values at all times, follow ethical guidelines, and make fair, transparent decisions. This also covers taking responsibility for your work and the work of your team, learning from your mistakes and remaining accountable at all times. Often in leadership roles, your self-reflection ability will be of vital importance, as this is a key expectation of contemporary leaders within the APS.

5 – Communicates with Influence
All APS employees are expected to be able to communicate effectively and ensure that both written and verbal communications are clear, persuasive, and tailored to influence decision-making and achieve policy or operational outcomes. Think about delivering clear and concise messaging, ensuring it is engaging and persuading to present ideas and policy recommendations effectively to gain support from stakeholders, actively listening where you seek input, considering different perspectives, and adapt to the audience where you tailor your communication style and approach depending on senior leaders, colleagues, or the public. In leadership roles, the complexity obviously increases, where you may need to provide concise briefings to a Minister, use your judgement to deliver specific messaging with limited time and resources, and effectively represent your department or the government to complex external stakeholders.

To meet with a CBR Recruitment Consultant to discuss the intricacies of the ILS, please give us a call on 02 6103 7000 or email hello@cbrrecruitment.com.au

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Candidate

The Do’s and Don’ts of Australian Public Service Interviews

The Do’s and Don’ts of Australian Public Service Interviews

Interviews are a pivotal step in landing a new role, and the key is to demonstrate that you’re the right fit for the job, the team, and the organisation. Here are essential do’s and don’ts to help you make the best impression.

The Do’s:

  1. Do Your Research – Before the interview, research your audience. Learn about the organisation’s culture, the reason behind the vacancy, and what they expect from the role. This will help you tailor your responses and show you’ve done your homework.
  2. Prepare Targeted Responses – Tailor your answer specifically to the job, department, and selection criteria. Highlight the aspects of your background that directly relate to the role and make sure the panel understand why you provided your example.
  3. Answer Behavioural Questions with “I” – In behavioural or situational questions, interviewers want to know what you’ve personally achieved. Avoid saying “we” when describing actions—focus on what you did.
  4. Give Detailed Answers, But Be Concise – Avoid one-word answers; they won’t give the panel enough information to assess your abilities. On the flip side, don’t ramble. Introduce your response, elaborate, and then wrap it up, preferably using a structure such as the “STAR” (situation, task, action, result) method.
  5. Ask Thoughtful Questions – At the end of the interview, you’ll likely be asked if you have any questions. Avoid asking questions about things you should already know, like the duties of the role or general information about the company. Instead, ask about the team, the goals of the team or section, or opportunities for professional development.

The Don’ts:

  1. Don’t Be Too Vague – Failing to provide specific details when discussing your experience or abilities can leave interviewers unsure about your competence. Always back up your statements with concrete examples.
  2. Don’t Oversell Yourself – Embellishing the truth or overselling your abilities can backfire. Be honest about your experience and what you can bring to the table.
  3. Don’t Criticize Past Employers – Never speak negatively about former employers, managers, or colleagues. It can make you seem difficult to work with and raise red flags for the panel.
  4. Don’t Focus on Personal Benefits – It’s best not to ask about benefits such as salary, leave entitlements, or other perks unless the panel raises these topics first. Asking about these too early can make you seem more interested in the benefits than the job itself.

Interviews are a balance of preparation, self-awareness, and communication. By understanding what interviewers are looking for, preparing thoroughly, and avoiding common pitfalls, you can approach your next interview with confidence and increase your chances of success. Navigating your next career move can be a daunting prospect, particularly if you have worked in the same position or organization for a significant period of time. If you’re looking for interview training or a better understanding of the interview process, please contact us at hello@cbrrecruitment.com.au.

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Client

Scribing for the Australian Public Service: A Gateway to Public Sector Insight

What is Scribing?

Scribing in the context of the Australian Public Service (APS) involves assisting with the recruitment process by taking detailed notes during interviews, summarizing candidates’ responses, and the preparation of selection reports. Scribing is an essential part of ensuring a fair, transparent, and efficient recruitment process, maintaining high standards in public service recruitment processes.

The Role of a Scribe

A scribe’s main responsibilities include accurately recording candidates’ responses during interviews, creating concise and clear summaries of candidate performances, undertaking high quality reference reports to support the recommendations of the Selection Panel, and to compile and organise information to develop high quality selection reports which provide defensible outcomes and useful feedback for applicants.

Why Consider Scribing?

Scribing offers unique advantages for those interested in understanding or advancing within the public service sector.

 1. Insight into Public Service Operations

As a scribe, you get a behind-the-scenes look at the recruitment process, gaining insights into what skills and attributes are valued in the APS. This experience is invaluable for anyone considering a career in public service, and also for those experienced public servants looking to step away from a substantive role.

2. Skill Development

Scribing hones several key skills, including your attention to detail, time management, communication skills, and also develops your persuasive writing ability.

3. Flexible Work Opportunities

Scribing often offers flexible working conditions, making it a suitable role for part-time workers, those looking to transition into a public service career, and those who are semi-retired.

4. Diverse and Interesting Work

Scribing gives you a unique insight into the different roles, subject areas, and departments, and can be a great way to get an in-depth understanding of different professions and subject matter.

To find out more, or to express your interest in scribing work with CBR Recruitment please get in touch by telephoning 02 6103 7000 or emailing hello@CBRrecruitment.com.au

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Client

How to Effectively Manage Temporary Staff

Effectively Manage Temporary Staff

Using the services of temporary staff can be hugely beneficial to a wide range of organizations, and can be useful for either filling a “resource gap” created by a permanent staff member being on unplanned or long-term leave; or as a way of bringing specialist skills or experience into your organization for a finite period of time. It can also be a really good way of trialling a candidate in a particular role before offering them a permanent employment opportunity. Effectively onboarding and managing temporary staff is crucial to ensure they seamlessly integrate with your team and contribute to your organizational objectives. There are several key practical differences in how you would manage a temporary staff member:

Revise your onboarding process

If you already have a clear onboarding process, consider condensing it to accurately convey the essential information about your company culture, goals, and tasks. This approach will help your temporary staff member to understand the procedures they need to follow, office protocols and so on. The most important aspect is to undertake a WHS induction with the temporary staff member to ensure they are working within a safe working environment. While the recruitment agency is technically the employer of the temporary staff member and has the ultimate responsibility for any injuries that occur in the workplace, the host employer also has an obligation to provide a safe workplace and support the management of this risk.

Provide clear guidelines

Getting temporary employees up and running quickly is always most effective if the guidelines and expectations are clear, and this comes down to open communication. Providing them with a detailed understanding of their role and tasks ensures they can deliver outcomes and have a positive impact within a short period of time. Working with a skilled Recruitment Consultant is also very beneficial as they will identify a high calibre candidate who meets the job brief; often they will also be able to communicate the expectations and deliverables before the temporary staff member commences and throughout the duration of the contract.

Be transparent

It’s important to be transparent about the temporary nature of their employment and the potential for permanent opportunities. Clearly outline their role trajectory to manage expectations effectively. Whether they have aspirations for permanent positions or prefer to work on a contract basis, clarity around their role progression, or the extension or early cessation of their contract is essential. This is usually done either directly by, or with the support of, your Recruitment Consultant.

 

CBR Recruitment has a pool of high-calibre temporary staff who are interviewed, reference checked and vetted, who can commence in temporary positions at short notice. We look after all of their employment obligations and work in partnership with you to ensure the engagement is successful and you have the utmost flexibility. If you’re thinking about taking on temporary staff, please do not hesitate to contact us on 02 6103 7000 or email hello@cbrrecruitment.com.au.

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Shortlisting for Success – 3 Insider Tips!

Shortlisting for Success

Choosing candidates to interview can be a challenge, particularly when you have a popular role on offer and an abundance of applicants. There are a range of tips and tricks that can help you better understand your candidates and how they would suit your organisation. From decoding CVs to discerning hidden talents, there are some key strategies that can help you shortlist a position successfully.

 

Understand their values and interests

One of the most important things to understand when you’re shortlisting candidates for your team is how to look for cultural fit. If you read a CV holistically you can usually gain a good understanding of a candidate’s hobbies and interests, how career driven they are, whether they have taken time away from work to travel overseas and so on. It’s also important to remember that a job application and CV will only tell you so much, so we can’t under-emphasize the value in making that initial phone call to candidate to talk about their background, skills, experience and career goals, and also gaining an understanding if they have a genuine interest in the specific role they have applied for.

Know the red flags

There are a range of things to look out for when assessing your candidates and looking over their CVs and applications. It’s important to be discerning when reading resumes, taking note of any missing information or gaps. Significant gaps in employment are a reason for concern, and raises the question of how the candidate could afford to live over that period. Understanding why they left their last job or why they want to leave their current job is also important as this can show you how well they work in a team, or how they don’t. Job hopping without legitimate reasons can suggest a lack of commitment, or a lack of specific career goals.

Understand their work experience and job roles

Usually when reviewing job applications and CVs we are on the lookout for career progression over time. This doesn’t necessarily mean changing jobs or organisations, however it is a good sign if a candidate is taking on additional responsibilities, putting their hand up for promotions, or acting in leadership opportunities when managers are away. This shows that the candidate has natural leadership ability, and is most likely a high performer, rather than someone who plods along in their role.

 

In summary, shortlisting takes a good eye, sound judgement, and plenty of practice. By incorporating the strategies we have outlined here, you can not only identify the best-suited candidates for your vacancy; you can build a highly skilled team that aligns with your values and can drive your organization forward.

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Candidate

Five Tips for Promotion in the APS

Five Tips for Promotion in the APS

Winning a promotion in the Australian Public Service can be a challenge, particularly as you move into more senior positions where there is more competition. It can be particularly difficult as you transition into executive level positions and your focus changes from being a subject matter expert to a leader. While there is no exact route that promises you will achieve what you’re looking for, if you put the time and effort into the right areas, your chances of success will significantly improve. Here are five key tips that will help you get there faster.

Build Relationships and Engage with Others

Communication is one of the most important things to focus on when you’re trying to move into a more senior role, particularly as your responsibilities will start to focus more on leading people and influencing internal and external stakeholders. One of the people you’ll want to be talking to is your direct manager, letting them know what you’re looking for and asking for any opportunities they could offer to you. You need to work toward convincing your manager that you are capable of taking on those extra responsibilities and that you have the skills and mindset to work through the more complex challenges. Similarly, having a preference for working alone can have a negative impact on your chances if you can’t engage with others at the same time. Leaders need to be approachable and to act as the strategic connection between the team and upper management, so it is crucial to be able to communicate effectively both upwards and downwards, no matter where you are in your career.

Upskill Yourself

Building up your skills and education can provide you with strong foundations and convey that you are willing to put in the extra work to benefit your team and career. It is important that you show you want to learn more and are interested in your work and industry. Having that ability to learn more will convey how you can better your team and workplace. As you learn more about your role, you will begin to master it. Doing some leadership-related study also looks great on your CV, shows you’re ambitious, and can help you work with others more effectively.

Take on Opportunities

You might be seeing openings appearing within your team to lead or manage projects. Taking the initiative to grasp the opportunities in front of you can give you the boost of experience you need to convince your manager that you can do something bigger. At the same time, you can start to keep evidence of your achievements, working to understand your mistakes and reflect on them to inform your actions later on. Working in a taskforce, or having some acting experience looks great on your CV and will give you some excellent examples you can draw upon in your application or during your interview. It’s a great way to be able to demonstrate your competence at a particular level.

Start Working Strategically

Those who are looking to become successful managers have to understand how to identify trends that could have an impact on their team and be able to plan how to move past them. You need to understand the goals of your organization, division or section and to be able to convey these to others. Leaders are often very skilled at translating the strategic vision to the practical objectives of the team and are also usually very good at “horizon scanning” for potential issues which could impact the organization, division or section in the future.

Never Assume

Most importantly, when you are applying for, and interviewing for a promotion, one of the traps is to assume that the people interviewing you have an understanding of you or your work. During an interview, be sure not to rely on any assumed knowledge, give full and well-rounded examples and if you are applying for a promotion be sure to provide examples with the right level of complexity to demonstrate your competence at that level. Remember, your interview is your time to shine so be sure to put your best foot forward.

 

Winning a promotion can be a long and complicated process, often with the occasional setback, but if you utilize these tips you are certainly well on your way!

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Three reasons why getting a temp makes good sense…

Three reasons why getting a temp makes good sense

There are a range of benefits to engaging temporary staff, who can be a huge asset to your organisation to increase capacity through periods of staff leave, or as a way of bringing in additional expertise to support growth or special projects. Gone are the days when temps were engaged to “fill a seat” – they can bring a raft of valuable skills and experience to your team without the ongoing employment obligations.

Flexibility

Temporary staff offer a flexible approach to challenging situations. This can include things such as staff leave, long recruitment processes and resourcing crunches. In the current employment market sometimes, it can take a long time to find the perfect candidate to fill your vacancies, and engaging someone temporarily during that time can help you and your team manage the workload. Temporary staff are there to start instantly and won’t need the time to adjust and work their way into the team that someone permanent would. As there are no ongoing employment obligations it’s also a good opportunity for you to “try before you buy”. If they prove to be a valuable asset to your team, you can always extend them or employ them permanently.

Skills

There are often times when you get a new project that needs a very specific skillset, and engaging someone temporarily or on a contract can offer you the ability to find those skills and deliver your project. At the same time, having someone specialized on your team can offer a fresh perspective and new ideas. This can give you the opportunity for change and improvement for the future.

Capacity

Similarly, large projects or transformations in your business might need a larger team to meet the deadline or objective. Temp staff offer you a quick solution to scale up your workforce. Having more staff for these high-pressure moments can help your team evade burnout and stress, boosting morale and ultimately giving you a better end product.

 

In any workplace, adaptability and agility are key to success. Temporary staff offer a multitude of benefits that can significantly impact your team’s performance and overall outcomes. Our Consultants understand the importance of finding the right temporary staff to meet your evolving needs. All of our temporary staff are extensively vetted, and on top of that we look after all of their employment obligations, giving you peace of mind and complete flexibility. For more information on our temporary recruitment services, please do not hesitate to contact us on 02 6103 7000 or email hello@cbrrecruitment.com.au.